FAQ.

No. You can order as a guest. An account only saves you retyping the address and keeps your order history and coupons in one place.

That item has no list price yet. Put it in the order anyway — we quote it by email before anything is paid, and you can walk away from the quote.

The product page says so. "Out of stock" blocks the order outright rather than taking your money and leaving you waiting; "Low stock" means it still ships, but not for long.

Before it ships, yes — write to us immediately and we refund in full, fee included. Since orders are processed the same day, that window is short. After it ships, see Returns & refunds.

You pick at checkout: bank transfer or crypto (USDT/USDC on Polygon, Ethereum or Tron). We do not take cards.

For a bank transfer, the account details and your payment reference appear immediately and in the confirmation email — the reference is your order number, and that is how the payment is matched. For crypto, the address, the exact amount and a QR code appear straight away, and the order confirms itself the moment the network settles.

Payments are matched by amount, down to the last decimal. Send the number shown, not a rounded one, or it cannot be matched automatically and a person has to do it by hand. The invoice is valid for two hours.

Per order. One flat €20.00 covers fulfillment and delivery whatever the size of the order, and a coupon never reduces it — discounts come off the goods.

Orders are processed the same day and most parcels arrive within 4 days. You get a tracking number by email when it leaves us. Full detail on Shipping & delivery.

Inside the European Union only.

Yes. Plain, unbranded box; nothing on the outside names the compound, the manufacturer or this shop, and the sender line is neutral.

No, and we do not ship refrigerated. Nordic Peptides print "upon arrival, store at room temperature, away from direct sunlight, and never freeze the product"; Med Care Pharma print "store at room temperature between 15 °C – 30 °C". Once you open or reconstitute a vial, follow the manufacturer's own instruction on that product page.

We are a reseller. The catalog carries 110 products from Nordic Peptides, Med Care Pharma, PharmaRx (Phrx), Marvel Nutrition — in their own packaging, exactly as they leave the maker.

The manufacturer did. We publish their text as they wrote it rather than inventing our own — which also means the dosing, protocols and effect claims in it are theirs, not ours, and we neither endorse nor verify them.

Where the manufacturer publishes one, it is already on the product page under "Batch documentation", with the lab, the batch, the measured values and the verification key. The report covers the batch printed on it, which may not be the box you receive — send us your order number and we request that batch's paperwork from the manufacturer.

Ask. We add compounds our suppliers carry, and the shelf changes more often than the catalog page suggests. Write to [email protected].